Contact Us
BUSINESS & CONTACT INFORMATION
Official business and contact information for the DAILYCOMLIVE online store.
No. 1987 Kaituo Road, Shunhua Road Subdistrict,
Jinan Area, China (Shandong) Pilot Free Trade Zone,
Shandong Province, China
STORE OWNERSHIP
DAILYCOMLIVE is owned and operated by Jinan Shengxuanda Network Technology Development Co., Ltd.
DAILYCOMLIVE / CUSTOMER CARE
How can we help?
For product questions, existing orders, delivery, returns or after-sales enquiries, the DAILYCOMLIVE customer service team is here to assist.
01 / PRODUCT
Product Enquiries
Help with cooling products, features, specifications and choosing suitable comfort solutions.
02 / ORDER
Order Support
Assistance with existing orders, delivery information and related customer questions.
03 / AFTER-SALES
Product Support
Support for damaged, incorrect, incomplete or product-related issues.
04 / EXISTING ORDERS
Help us locate your order faster.
When contacting DAILYCOMLIVE about an existing order, please provide the information needed for our team to identify your purchase and understand your enquiry.
PLEASE INCLUDE
01 Your order number
02 The email used for your order
03 A brief description of your enquiry
05 / PRODUCT ISSUE
Damaged, defective or incorrect items
If an item arrives damaged, defective, incomplete or different from your order, please contact DAILYCOMLIVE as soon as possible.
Please provide:
• Order number
• Description of the issue
• Clear photos or video where relevant
06 / RETURNS
Before returning an item
Please contact our customer service team before sending any product back.
Our team will review your request and provide the appropriate instructions according to your situation.
ONLINE RETAIL INFORMATION
DAILYCOMLIVE operates as an online home cooling and air comfort retailer. Our registered business address identifies the legal company operating the store. It is not a public showroom, physical retail location or walk-in service center. For product, order or after-sales enquiries, please contact our customer service team.
DAILYCOMLIVE CUSTOMER CARE
We're here to help.
For assistance with products, orders or customer enquiries, contact our support team.
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